FAQ

Where can I find NAPP’S?

NAPP’S is available exclusively in Los Angeles and we are working on expanding through the rest of the USA. Please join our email list for updates on our progress! [link to email list signup]

Do you Have Nutritional Facts?

Yes indeed, kindly find all facts HERE

Is the Ice Cream Vegan?

Technically Not, but only because we use organic honey to sweeten all of our treats. Stay tuned for a line of date sweetened flavors for proper vegan treats.

What is your return policy?

All sales are final. If your ice cream doesn’t arrive perfectly frozen, we’ll reship the order at our cost. Need customer service? [Contact info]

Where do you make your ice cream?

Every pint of NAPP’S is handmade in our Downtown LA kitchen. We love doing taste tests for our friends and family, please contact us if you’re interested in visiting us. 

How is NAPP’S Delivered if I order through the website?

We will hand deliver your treats within 48 hours in a 12x12x12 inch box with dry ice to ensure your order is frozen for up to 12 hours after drop-off. You might even get to meet our founders Jacob & Napoleon!

What if I want NAPP’S Right Now?

We are available on Postmates, Uber Eats, Doordash, and Grubhub throughout Los Angeles. Please check with your preferred app to see if you’re within the delivery coverage radius.